Frequently asked questions
Will this make my site ADA compliant?
We test against WCAG 2.1 Level AA, the technical standard most often referenced, and we help you fix what we find. We can't guarantee legal compliance or protection from lawsuits, and nobody honestly can. What you get is a documented, good-faith record of testing and fixes.
Why not just install an accessibility widget?
Overlays try to patch a page from the outside and leave the underlying code unchanged. Many sites that were sued already had one installed. We fix the site itself.
What can an automated scan find?
Scanners reliably catch things like missing alt text, low-contrast text, unlabeled form fields and buttons with no name. They can't judge whether a checkout works by keyboard or makes sense on a screen reader, so a person tests those.
Do you need access to my store admin?
Not for the audit. We test the public site. For fix work we ask for limited collaborator or developer access, or we send patches to your developer.
What about my online ordering or reservation provider?
We test the flows your customers use and report problems in third-party widgets. Usually only the vendor can change those, so we help you ask them.